Welcome to FindLuno (“FindLuno”, “we”, “our”, or “us”). By accessing or using www.findluno.com, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or purchase our products.
- About FindLuno
FindLuno provides digital entertainment services, including spot-the-difference games, hidden object games, and other digital puzzle products.
All products available on our website are digital products only. We do not sell or ship any physical goods.
- Eligibility
You must be at least 16 years of age to use this website or purchase any digital products.
By placing an order, you confirm that:
You are at least 16 years old;
You are legally capable of entering into a binding agreement;
You are authorized to use the selected payment method.
- One-Time Purchase
Unless expressly stated otherwise, every purchase made through FindLuno is a one-time payment for the selected digital content.
Your purchase does not create any recurring subscription, automatic renewal, or continuing billing obligation.
Each order is processed individually at the price displayed during checkout.
- Digital Delivery
All products are delivered electronically.
After successful payment confirmation, purchased content is generally made available immediately through:
Your user account ;
An online access page;
Download or access links;
Email delivery instructions.
No physical shipment is provided.
- Consumer Right of Withdrawal
Under European consumer protection laws, consumers generally have a 14-day right of withdrawal for distance purchases.
However, pursuant to Article 16(m) of Directive 2011/83/EU, this right does not apply to digital content supplied electronically once performance has begun, provided that the consumer has expressly consented to immediate delivery and acknowledged that they thereby lose their right of withdrawal.
By requesting immediate access to your purchased digital content and expressly providing such consent during checkout, you acknowledge and agree that:
delivery of the digital product begins immediately after payment confirmation; and
once delivery has begun, you lose your statutory 14-day right of withdrawal for that purchase.
- Refunds
Refund requests are handled in accordance with our Refund Policy.
Because our products are digital and delivered electronically, refunds may not be available after delivery has commenced except where required by applicable law or where the purchased product cannot reasonably be provided due to a verified technical issue attributable to FindLuno.
- Limited License
When purchasing digital content from FindLuno, you receive only a limited, personal, non-exclusive, non-transferable, revocable license to access and use the purchased digital content for your own personal entertainment.
Your purchase does not transfer ownership of any intellectual property.
All ownership rights remain exclusively with FindLuno and/or its licensors.
- Intellectual Property
All content available on FindLuno, including but not limited to:
Game software
Source code
Artwork
Graphics
Images
Characters
User interface
Music
Sound effects
Animations
Logos
Text
Website design
is protected by applicable copyright, trademark, and intellectual property laws.
Unless expressly permitted by law or authorized in writing by FindLuno, you may not:
Copy;
Reproduce;
Modify;
Reverse engineer;
Extract;
Redistribute;
Sell;
Commercially exploit;
Publish;
Upload;
Create derivative works from any part of our digital content.
Unauthorized use may result in suspension of access and legal action where appropriate.
- Acceptable Use
You agree not to:
Use the website for unlawful purposes;
Circumvent payment systems;
Attempt unauthorized access to our systems;
Distribute malware or harmful software;
Interfere with website security or functionality;
Share purchased content in violation of these Terms.
- Payments
Payments are securely processed through trusted third-party payment providers.
FindLuno does not store complete payment card information.
Orders may be delayed or canceled if fraudulent or unauthorized payment activity is suspected.
- Availability
While we strive to maintain uninterrupted service, we do not guarantee that our website or digital services will always be available.
Temporary interruptions may occur due to maintenance, upgrades, or technical issues.
- Limitation of Liability
To the maximum extent permitted by applicable law, FindLuno shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or digital products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.
- Privacy
Your personal information is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
- Changes to These Terms
We may update these Terms from time to time.
Any revised Terms become effective upon publication on this website.
Continued use of the website after changes constitutes acceptance of the updated Terms.
- Contact Information
If you have any questions regarding these Terms and Conditions, please contact us.
Email:difference@findluno.com
Address: 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987
Tel: +65 68181911